Frequently
asked questions:-
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What if I have questions about something?
How long will it take you to reply?
Will you help me when I'm on one of your programs?
Do you have a free newsletter?
What if I have questions about something?
We welcome contact with our customers. If you have any questions about our products or health matters we will gladly try to answer them. You can be assured of our best attention at all times.
We also suggest you do your own health research and become as educated as you can be in the field of natural health. There are many good books available and many articles on the internet.
Many companies try to set up their operations to minimise the amount
of contact with customers for "efficiency" reasons. We actively
encourage customer contact and feedback.
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The fastest way to contact us is by phone. But please e-mail, write, or
fax if this is more convenient. We have tried to keep the design of our
website as simple as possible and our contact details can easily be found
by clicking on our "contact us" page.
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How long will it take you to reply?
We aim to reply to all e-mails within 24 hours so that you are not waiting too long for an answer. We believe it is important to give you the information you need as fast as possible. We do not hide the fact that we want you as a long-term customer. We are very confident in the quality of our products and hopefully you will give us a try.
If you need an urgent answer to something, we suggest that you phone.
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By all means. We only suggest e-mail where possible because it allows
us to operate more efficiently and so keep our costs as low as possible.
But, if you need to speak to someone about something then please give us
a call.
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Will you help me when I'm on one of your programs?
Sometimes you may have a number of questions over a period of time whilst
doing one of our programs. Please don't hesitate in contacting us whenever
necessary. We want you to do well and to achieve optimum health. We have
designed our programs to be as simple as possible but sometimes questions
do arise. Just give us a call.
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Do you have a free newsletter?
We do produce a newsletter which is usually sent out a couple of times each month. We have a wealth of information to share with our customers but at the same time we do not wish to bombard you with too much. It is easy to get fed up receiving e-mails on a daily basis and these often get discarded and remain unread.
Our research suggests that a brief but interesting and hopefully useful
newsletter sent out every few weeks is what most people prefer. Let us know
what you think.
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